Multiple mailboxes and your team

What are you trying to do?

Manage more than one mailbox from one place, and share them with your team with specific permissions for each person.

Steps

1. Add your mailboxes one by one. The number of mailboxes your plan allows is shown on the plans page.

2. Arrange them in folders. The “General” folder always exists, and you can create others with a colour and an icon — for example: Company · Personal · Support. When you add a mailbox you choose its folder, or make it “My own mailbox” so members see it only if you allow.

3. Invite your team from “Team” with each member’s email. They receive an invitation email and sign in with their own account.

4. Give each member only what they need on a mailbox or a folder: read · drafts · send · organise · delete. A member not granted a mailbox does not see it at all.

5. Know each mailbox’s manager. Only a mailbox’s manager changes its settings, signature and out-of-office reply, or disables or removes it. A workspace mailbox is managed by the workspace owner; a private mailbox by its owner.

What can go wrong

“Only the manager of this mailbox can do this.” The action needs the mailbox’s manager — ask them.

A member does not see a mailbox. They were not granted it, or it is someone’s private mailbox.

You cannot invite a new member. The number of members is set by the workspace’s plan; the free plan is for one person.

Something you won’t expect

Every workspace is fully isolated from the others: every mail table carries its workspace identifier, so there is no path by which one workspace could see another’s mail. And each member’s assistant sees only what that member sees — nothing more.