Help — Warsha Emails
Start with the common questions. If your answer is not here, contact us and include the version number.
Frequently asked
Can you read my mail?
The assistant reads automatically with no human involved, and the content is not stored with us at all — it is read momentarily from your mailbox and forgotten. Built-in controls prevent our staff from reaching your mailbox content or its password, and every administrative access is logged.
Could it send a message without my permission?
No, never. No tool in the system has the ability to send in the first place — the only capability is to propose a request. Sending requires your approval of that specific request, and only the exact text you approved is sent.
Is my company mail supported?
Yes — any mail that supports IMAP/SMTP, in addition to Gmail, Outlook, Microsoft 365 and Yahoo. We test the connection before storing anything.
What happens if I stop paying?
You move to the free tier, and your mailbox at your provider is unaffected — we hold no copy of it to withhold from you. This is a standing principle of the workshop: an expired licence never withholds your data.
When does it launch?
It is in development now, and launches alongside Retract. The prices and plans on this page are placeholders until launch, and the page will be updated the moment it is ready.
Before you contact us
- Check the troubleshooting page — most common failures are described there with their fix.
- Update to the latest version. Many reported faults are already fixed.
- Have the version number, your operating system, and a screenshot if possible.
You can verify it yourself
Run any network monitor — the Windows firewall, Wireshark, or anything else — while the program is working. You will see exactly two connections: a one-time licence activation, and the update check. Nothing else.
The update check itself is a request for a static file carrying only the version number and the platform: no install identifier, no device hash, no usage analytics.