What are you trying to do?
Read the mail of all your mailboxes in one place, and write replies yourself or ask the assistant for a draft you review before anything is sent.
Steps
-
Open a mailbox from “Mailboxes”. Each mailbox has its own unread count.
-
Open a message. It is read from your provider the moment you open it. Remote images are not loaded unless you choose “Show pictures” — and then your device loads them.
-
Write a reply yourself: “Reply”, “Reply all”, “Forward” or “New message”. The mailbox’s signature is added automatically when it is sent.
-
Or ask the assistant for a draft. It writes it in the language of the message itself and saves it in the Drafts folder at your provider. Review it, edit it or delete it; it stays a draft until you decide.
-
Organise your mail: mark messages read or starred, move them to a folder, snooze a message so it comes back to you later, or create a rule that moves a sender’s mail by itself.
What can go wrong
A large message does not open in full. Very large messages are shown truncated. Open it at your provider if you need all of it.
An attachment is larger than allowed. The attachment limit is what your mailbox really accepts and what your plan allows, whichever is smaller.
The draft does not appear in your other mail app. It is saved in the Drafts folder at your provider; refresh that app or wait for it to sync.
Something you won’t expect
The assistant’s reading never marks your mail as read — it opens the folder read-only (IMAP EXAMINE), so your mailbox stays as you left it. Opening a message yourself in the app does mark it read, like any mail app.
Your messages are not stored on our servers. They are read from your provider when you open them; what is kept for a while is the body of a message you asked to send (up to 30 days) or a scheduled message until its time. In the phone app, limited copies may stay on your device for offline reading, and are cleared when you sign out.